Tenancy Law & Lawyers
Residential and commercial tenancy disputes and evictions.
There are many different laws throughout Australia pertaining to residential tenancy law. If you are a tenant or a landlord and would like legal help regarding any aspect of tenancy law, please complete your free legal enquiry form on the right, or click here.
A lease or tenancy is the right to use or occupy personal property or real property given by a lessor to another person (usually called the lessee or tenant) for a fixed or indefinite period of time, whereby the lessee obtains exclusive possession of the property in return for paying the lessor a fixed or determinable consideration (payment).
If you need legal help on any aspect of tenancy law, then please complete your free legal enquiry form on the right, or click here.
The tenancy agreement is a contract between a tenant and a landlord. It may be written or oral. The tenancy agreement gives certain rights to both tenant and landlord, for example, tenant's right to occupy the accommodation and the landlord's right to receive rent for letting the accommodation.
We can put you in contact with a tenancy lawyer who is best able to help you with the following residential tenancy issues:
Residential Tenancies legislation
Who is covered; Who is not covered; Your rights; Your obligations; Terms of the standard agreement
Starting a tenancy
Residential tenancy agreements; Information landlord must provide; Costs; Holding fees; Rent in advance; Bond; Keys
Bond
Paying the bond; Deposit of bonds; Change of shared tenancy; Transfer of bond; Claiming bond back; Claim by landlord; Repayment to former co-tenant
Rent increases
How rent may be increased; How often; Correct notice; Excessive rent; Negotiating a smaller increase; Social housing tenancies; Excessive rent orders
Rent arrears
Rent in advance; If you are behind; Eviction only with court/tribunal order; Termination for non-payment of rent; Conciliation and tribunal hearings; Termination orders
Repairs and maintenance
Landlord's obligations; Your obligations; Urgent repairs; Other repairs; Applying for tribunal orders
Locks and security
Your rights and obligations; Landlord's obligations; Changing the locks with reasonable excuse; Reasonable security; Applying for tribunal orders
Access and privacy
Your rights; Landlord's right to enter premises; Entry with consent; Entry without consent, without notice; Entry without consent, with notice; Limits to entry without consent; Entry when you are away; Interference with your privacy
If you need legal help on any of the tenancy issues listed above, please complete your free legal enquiry form on the right, or click here.
You want to leave
Termination notices; Correct notice; Termination without ground; Termination for breach of agreement; Early termination on prescribed grounds; Vacating before termination date; Withdrawal of notice
Landlord ends agreement
Termination notices; Correct notice; Termination without ground; Termination for breach of agreement; Termination for sale of premises; Application to tribunal without notice; Eviction only with court/tribunal order; Vacating before termination date; Withdrawal of notices; Retaliatory eviction; Termination orders
Consumer, Trader and Tenancy Tribunal
Making an application; Representation; Interpreters; Attending the hearing; Changing a hearing date; Evidence; Conciliation; During the hearing; Notices of orders and reasons; Money orders; Renewing an application; Rehearing
Domestic violence
Your tenancy status; Types of agreement; Discuss your options; About AVOs; Changing the locks; You want to stay; You want to leave
Strata scheme tenants
The owners corporation; Repairs to common property; By-laws and rules; Resolving disputes; Keeping pets; Eviction only by court/tribunal
Boarders and lodgers
Who boarders and lodgers are; Renting in a boarding house; Paying rent; Bond; Repairs and maintenance; Leaving; Eviction; Disputes
Share housing
Legal status; Transfer or sub-letting; Rent receipts; Bond; Other occupants want you to leave; You want to leave; Paying bills; Resolving disputes
Ending tenancy early
Legally specified reasons; Breach of agreement by landlord; Hardship to you; Premises unusable; Prescribed grounds; Termination notices; Transfer of tenancy; Breaking the agreement
If you need legal help on any of the tenancy issues listed above, please complete your free legal enquiry form on the right, or click here.
Discrimination
Unlawful discrimination; Exceptions; If you experience discrimination; The complaints process
Transfer and sub-letting
Landlord's consent needed; Asking consent; If landlord withholds consent; Written tenancy agreements; Rights and obligations; Bond; Sample transfer document; Sample sub-letting agreement
Tenant databases
Restrictions on listing by landlords/agents; Restrictions on listing by database operators; Finding out about a listing; Amendment and removal of listings; Disputes about listings; Minimising impact of a listing
Smoke alarms
Landlord's obligation; Buildings types and alarm types; Old alarms; Interference with an alarm Replacing batteries; Landlord's access to premises; Disputes; Urgent repairs; People with hearing impairment
Mortgagees and tenants
How landlord's mortgage can affect you; If landlord defaults; Demand for rent; Demand for possession; Notice of Supreme Court proceedings; Order for mortgagee possession; Notice to vacate; Writ for posession; Special cases
Storm damage
Immediate action; If you want to stay; Repairs; Rent reduction; You want to leave; Landlord wants you to leave; Uninhabitable premises; Upkeep of premises; Applying for tribunal orders
Utilities
Costs and charges – who pays; Electricity and gas; Bottled gas; Water usage; Water tanks; Septic tanks; Telephone, television and internet connections; Landlord must not interfere with supply; Disputes over bills
Mould
About mould; Rights and obligations; If you want to stay; Applying for tribunal orders; Outcomes of tribunal cases; If you want to leave; Personal injury
Goods left behind
Landlord may dispose of goods; Types of goods; Correct notice of disposal; Claiming goods; Occupation fees; Disposal of ordinary goods; Disposal of personal documents; Disputes; Tribunal applications by landlord
Asbestos and lead
About asbestos and lead; Rights and obligations; If you want to stay; Applying for tribunal orders; Outcomes of tribunal cases; Safe work practices; If you want to leave; Personal injury
If you need legal help on any of the tenancy issues listed above, please complete your free legal enquiry form on the right, or click here.
Residential Tenancies Tribunal (RTT)
The Residential Tenancies Tribunal is established by virtue of the Residential Tenancies Act 1997. The Tribunal hears and determines disputes between residential landlords and tenants.
If you would like to be legally represented at the residential tenancy Tribunal hearing, then please complete your free legal enquiry form on the right, or click here, and we will endeavour to put you in contact with a tenancy lawyer.
Landlord and Tenant Obligations under a Residential Tenancy Agreement
What are the landlord's obligations?
The landlord's obligations are defined by the terms and conditions contained in the tenancy agreement and the laws specific to Victoria.
The landlord must:
- give the tenant a copy of the guide "Renting a home: A guide for tenants and landlords" on or before the occupation date;
- keep the premises and common areas in good repair;
- ensure that any replacement water appliance, fitting or fixture has at least a Standards Australia 'A' rating;
- make sure all external doors have locks, and windows can be secured;
- ensure that the tenant is given a key as soon as possible after changing any lock;
- let the tenant have peace and quiet in the premises; and
- not enter the premises to carry out a general inspection until after the end of the first three months of the tenancy and even at this time, follow the rules regarding proper notice periods.
If you would like legal help, then please complete your free legal enquiry form on the right, or click here, and we will endeavour to put you in contact with a tenancy lawyer.
What are the tenant's obligations?
The tenant must:
- keep the premises reasonably clean;
- not cause damage;
- notify the landlord or agent in writing as soon as possible if any damage is done;
- avoid causing a nuisance to neighbours;
- make sure that they and their visitors respect the rights of neighbours in regard to privacy, peace and comfort;
- make sure the premises are not used for any illegal purpose;
- get the landlord's or agent's permission, preferably in writing to: change a lock in a master key system;
install fixtures; - make additions or alterations or do renovations; and
- give the landlord or agent a key as soon as possible after changing any lock.
Important Note: unless otherwise agreed, the tenant must restore the premises to the condition they were in immediately before the installation of fixtures, additions, alterations or renovations, fair wear and tear excepted.
If you would like legal help, then please complete your free legal enquiry form on the right, or click here, and we will endeavour to put you in contact with a tenancy lawyer.
Links to Further Resources - Tenancy Law & Lawyers
News, updates and further information - Tenancy Law & Lawyers
The Australian Competition and Consumer Commission and the Competition and Consumer Act - On 1 January 2011 the Trade Practices Act 1974 was amended and renamed the Competition and Consumer Act 2010. The Competition and Consumer Act's purpose is to enhance the welfare of Australians through the promotion of competition and fair trading and provision for consumer protection.
The ACT Civil and Administrative Tribunal (ACAT) commenced on 2 February 2009. Previously, residential tenancy disputes were determined in the Residential Tenancies Tribunal.
JURISDICTION
The ACT Civil and Administrative Tribunal is an independent body, which has exclusive jurisdiction to hear and determine all matters arising from private and public residential tenancy and occupancy agreements under the Residential Tenancies Act 1997 (the Act).
CONSTITUTION OF THE ACAT
The membership of the ACAT consists of the General President, Appeal President, Presidential Member and a number of sessional non-presidential Members. All members are appointed by the Attorney General.
TYPES OF RESIDENTIAL TENANCY APPLICATIONS
There are two types of applications a person may make to the ACAT about residential tenancy matters.
1. Application for Endorsement
An application for endorsement of additional or inconsistent terms to a lease should be lodged when a lessor (or their agent) and a tenant enter into a new tenancy agreement and the parties agree to additional terms being included in the agreement that are inconsistent with the “prescribed terms”. The “prescribed terms” is a schedule included at the end of the Residential Tenancies Act 1997. It contains 100 standard terms that should be included in all leases in the ACT. (Examples of clauses that need to be endorsed include Defence Posting Clauses and No Pet Clauses).
Where the ACAT has not endorsed an inconsistent term, it cannot be relied upon in any hearing before the ACAT.
A copy of the proposed lease, the “prescribed terms” and proposed additional clause should accompany lodgement of an application for endorsement. An application for endorsement does not attract a filing fee. Applications are generally decided on the papers included in the application – if more information is required, the Tribunal will inform the parties in writing.
It should be noted that an application for endorsement must be agreed to and signed by both the lessor and the tenant/s. Any evidence indicating fraud or undue influence may render the application void.
2. Applications for the Resolution of a Dispute
A dispute arising out of a Residential Tenancies Agreement can be lodged with the ACAT by either the landlord or the tenant. Examples of some applications commonly sought include applications:
- by a tenant for the termination of a tenancy agreement;
- by a lessor for a termination and possession order;
- by a lessor for an order for the payment of rent arrears;
- by a tenant for a stay of an eviction;
- by a tenant for an order for compensation and/or reinstatement for wrongful eviction;
- by a lessor for an order for compensation where a tenant abandons a premises before a fixed term tenancy agreement expires;
- by either party for a review of a rental rate increase;
- by a tenant for a reduction in the rental rate payable and reimbursement of the rent paid.
An application may be, but is not limited to, the disputes referred to above.
If you need legal advice regarding Tenancy Law, then please complete your free legal enquiry form on the right, and we will put you in touch with a Tenancy Law lawyer nearest you, who can help you with Tenancy Law.
MORE INFORMATION ABOUT APPLICATIONS
All applications are subject to a filing fee. The size of the fee depends on the nature of the dispute. Information about fees is available on the ACAT website or at the ACAT.
A kit providing all the information and forms necessary to lodge an application, is available at the ACAT. An electronic copy is available on the ACAT website or can be obtained by email from the ACAT staff.
Upon receipt of an application, the Registrar will assess the best way to process the matter. It may be the matter is referred for mediation, or alternatively, be set down for hearing before a Registrar or ACAT member. In any event, the ACAT will endeavour to resolve the dispute within 14 days of service of the application on the other party.
Written notice of the process adopted will be sent to each party as soon as possible after lodgement. The notice will also include the date and time and location set for the conference or hearing. A full copy of the application will be sent to both parties. Any confidential information should not be included with your application.
PRE-HEARING CONFERENCES
In appropriate cases, the Registrar may conduct a pre-hearing conference. The objective of the conference is to:
define and limit the relevant issued in dispute;
- ensure that the parties have used all their endeavours to resolve the dispute;
- actively assist the parties to resolve the dispute; and
- assess the time likely to be required for any hearing.
- If a consent agreement between the parties is reached at the conference, the terms of the agreement are lodged with the ACAT. If the matter is not resolved at the conference, the Registrar will then refer it to an ACAT member for consideration.
IMPORTANT NOTICE: Under section 55 of the ACT Civil and Administrative Tribunal Act 2008 the ACAT may, by order, make a decision in accordance with agreed terms without holding a hearing, or without completely dealing with an application at a hearing if a hearing has begun.
HEARINGS
Applications are listed for hearing depending on the issues in dispute. It is possible the matter will be listed for conference before a deputy registrar, or hearing before an ACAT Member or the Registrar. All hearings are recorded and parties will receive written notice advising the date, time and location of the hearing.
At hearing, the ACAT will invite the parties to add anything further to what they have already presented in their application or defence, and except in exceptional circumstances, proceed to hear and determine the matter there and then.
WHAT HAPPENS IF A PARTY FAILS TO ATTEND A PRE-HEARING CONFERENCE OR HEARING?
If a party to the dispute fails to attend a conference or hearing, the ACAT may:
- order that the matter be again set down for hearing;
- take such other steps before the conference/hearing proceeds, as the ACAT directs;
- adjourn the proceedings;
- if the party is the applicant - dismiss the application;
- if the party is the respondent - make orders in favour of the applicant.
- If both parties fail to appear, the ACAT may dismiss the application.
DO PARTIES HAVE TO BE LEGALLY REPRESENTED?
A person appearing at a hearing may be represented at the hearing by a legal practitioner or an agent, or they may appear on their own behalf.
IMPORTANT NOTICE: Costs are rarely awarded in the ACAT and usually only in cases where one side has caused an unreasonable obstruction or delay in proceedings.
WHAT ARE THE OPTIONS IF A PARTY IS NOT REPRESENTED BUT IS UNABLE TO PHYSICALLY ATTEND THE PROCEEDINGS?
Where a party is unavailable to attend a conference or hearing, arrangements can be made for a teleconference. This is done by telephone hook-up. Parties should contact the ACAT prior to the conference or hearing to enable appropriate arrangements to be made.
PROCEDURAL POWERS & ORDERS OF THE TRIBUNAL
Procedural Powers of the ACAT
The ACAT has wide ranging powers. These are specified at Division 6.1 of the ACT Civil and Administrative Tribunal Act 2008. These powers include the power to make an interim order, if it believes the party applying for the interim order would suffer disadvantage or harm if the Order was not made.
Orders
The ACAT may make a variety of orders. Some orders which are commonly made include:
an order terminating a tenancy agreement;
an order granting a termination and possession order to have effect as a warrant of eviction;
an order for the payment of rent arrears;
an order for a stay of eviction;
an order for compensation and/or reinstatement for wrongful eviction;
an order for compensation where a tenant abandons a premises before a fixed term tenancy agreement expires;
an order accepting, declining or partly accepting a rental rate increase;
an order reducing the rental rate payable;
an order refunding rent already paid as compensation;
such other order as the ACAT considers appropriate.
IMPORTANT NOTICE: The ACAT shall give each party to a hearing written notice setting out the terms of any order made within 7 days of making such an order.
WHAT IF A PARTY FAILS TO COMPLY WITH AN ORDER OF THE TRIBUNAL?
A party can request written reasons for the decision of the ACAT within 14 days of the date of the order. A party to an ACAT hearing may appeal to the ACAT Appeal President on a question of law or fact from a decision of the ACAT in the first instance. Appeals must be instituted no later than 28 days after receipt of notice of the order, unless the Appeal President allows for an extension of time. Appeal forms are available from the ACAT website and from the Tribunal registry. A fee applies to applications for appeal.
IMPORTANT NOTICE: When written reasons for decision are requested from the ACAT, a copy of those reasons are posted in full on the ACAT website.
If you need legal advice regarding Tenancy Law, then please complete your free legal enquiry form on the right, and we will put you in touch with a Tenancy Law lawyer nearest you, who can help you with Tenancy Law.
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